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Cerberus FTP Server FAQ
Last Updated: June 11, 2009
Table of Contents |
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Contents
- Introduction
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Installation
- Q1 What operating systems are Cerberus FTP Server compatible with?
- Initial Setup
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General Questions
- Q1 Does Ceberus FTP Server support TLS/SSL encryption?
- Q2 I am using Cerberus FTP Server for personal use. Why does the "UNREGISTERED" text appear in the welcome message?
- Q3 How do I pass a username and password to the FTP server from a web browser?
- Q4 How do I configure Cerberus FTP Server to run as a service?
- Q5 How can a client change their login password remotely?
- Q6 What IP address should I give other people to connect to my FTP server over the Internet?
- Q7 Why doesn't my old license key work with the latest version of Cerberus FTP Server?
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Troubleshooting
- Q1 Why does issuing the LIST command result in an error message?
- Q2 I'm running Cerberus FTP Server as a service and it can't access mapped network drives. Why?
- Q3 I've correctly configured passive FTP but passive data connections still fail. What else could be wrong?
- Q4 I cannot access the GUI when Cerberus FTP Server is running as a service.
- Q5 TLS/SSL FTP sessions are not working through my firewall.
- Q6 I cannot use a remote share as an NT home directory when authenticating a user against a domain.
- Q7 Error message using an FTP client to download a large file from an FTP server.
Corrections and Updates
We welcome bug reports, updates, reports about broken links, comments and outright disagreements. Please send your comments to support@cerberusftp.com. Please make sure that you are referring to the most recent version of the FAQ (maintained at http://www.cerberusftp.com/faq/); someone else might have caught the problem before you.
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