Access to Cerberus FTP Server through a terminal server session is not possible

Connecting to Cerberus FTP Server through a terminal server session is not possible.

When Cerberus is running as a Windows service, access to the FTP server window through a terminal server session is not possible. The reason for that conflict is, because the Cerberus service always has to be running on the desktop of the console session. When connecting through terminal services, Windows creates a new self-contained desktop for the terminal server session, so the FTP server window cannot be accessed from that desktop.

You can solve this with one of the following solutions:

·           Access the FTP server directly on the console screen rather than using a terminal server session to access the FTP server.

·          Use a different remote access software (i.e. PCAnywhere or PCDuo) instead of a terminal server session to access the FTP server.

·          Stop the FTP server service and start the FTP server in application mode by double-clicking the Cerberus FTP server icon on the desktop. That way you can also access the FTP server through a terminal server session. It is recommended to start the FTP server as a service again before you leave your terminal server session.

·          Connect to the console session:

To connect to the console, administrators can choose one of the following methods:

·          Use the Remote Desktop Microsoft Management Console (MMC) snap-in.

·          Run the Remote Desktop Connection (mstsc.exe) program with the /console switch.

·          Create Remote Desktop Web Connection pages that set the ConnectToServerConsole property.