Search found 8 matches

by garydean
Mon May 04, 2015 9:19 am
Forum: FTP Client Help
Topic: Replace Cerberus Logo in Emails
Replies: 1
Views: 8016

Re: Replace Cerberus Logo in Emails

I figured it out
Email logo is in the email > events directory
Favcon is in a couple of locations for web page display

I just replaced with the same pixel size and gave it the original name
by garydean
Fri May 01, 2015 9:01 am
Forum: FTP Client Help
Topic: Replace Cerberus Logo in Emails
Replies: 1
Views: 8016

Replace Cerberus Logo in Emails

I have the enterprise version I have added our logos to the login screens, however when emails are generated it uses the Cerberus logo. Can that be changed? Also if you save the site to a favorite on a favorite bar in a browser it also displays the Cerberus logo Can that be changed I see several PNG...
by garydean
Wed Apr 29, 2015 11:12 am
Forum: General Help
Topic: User Policy vs IP Control
Replies: 3
Views: 2388

Re: User Policy vs IP Control

I just posted a similar issue (in the client area-not sure how to delete it) - my settings are exactly the same

The log show the account disabled and then the ip blocked

I have the current version and the site is not yet live to customers

Are there best practices for these settings

Gary
by garydean
Wed Apr 29, 2015 10:58 am
Forum: FTP Client Help
Topic: Auto Block IP vs User Blocking
Replies: 1
Views: 3351

Auto Block IP vs User Blocking

I have auto Blocking set to block forever all of the FTP probes that exist out there. However I also want to manage users and disable them after a number of attempts. What is happening is that a valid user with the incorrect password has their IP blocked and is also disabled. How can I set the IP bl...
by garydean
Mon Apr 20, 2015 8:35 am
Forum: General Help
Topic: User Policy vs IP Control
Replies: 3
Views: 2388

User Policy vs IP Control

I have a user policy to lock out a user after 3 tries. I have the IP auto block to block IPs after 5 tries set to forever. However after three tries, there is no notification to the user and if they keep trying the entire site is blocked. What is set wrong - if there is a valid user I do not want th...
by garydean
Fri Apr 10, 2015 11:54 am
Forum: FTP Client Help
Topic: Drag & Drop
Replies: 0
Views: 5614

Drag & Drop

I am having mixed issues when I drag and drop a folder (not compressed) My pc works fine (win8) I have tried several other pc's win7 and 8 and when I try to drag a folder it says "move" and will error when I try to upload. When I do it on my pc is says "copy" and works fine. Doing a single file at a...
by garydean
Thu Apr 09, 2015 1:37 pm
Forum: FTP Client Help
Topic: Adding Unwanted Interfaces
Replies: 1
Views: 2828

Adding Unwanted Interfaces

I have a server 2008r2 with two NIC cards - only one is used for the FTP

Every time i go into Configure>Interfaces is sees the other card and activates a HTTPS interface for the other NIC

How can this be prevented
by garydean
Thu Apr 09, 2015 1:26 pm
Forum: FTP Client Help
Topic: Set Up for email notifications
Replies: 1
Views: 4958

Set Up for email notifications

OK, Just installed a few days ago have most everything working BUT. . .

I am unable to find info on setting up for email notifications
I think it appears to be through events??

Could you direct me to the process

Thanks
Gary