Cell phone connection problems

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  • #28078
    Anonymous
    Participant

    I have a case where I can access a Cerberus ftp site via a cable modem/router connection, but on the same computer(laptop) with a cell phone using Cingular’s service it gives connection errors. The cable modem service and the Cingular cell phone both get dynamic IP’s from the provider and she uses the same FTP client(WS_FTP LE) to access the site.

    They use version 2.1 of the Cerberus server.

    Why would it work on one and not the other??

    #31360
    otsoroke
    Participant

    Roj,

    As I understand, you are connecting to your Cerberus FTP server, via WS_FTP LE using a cellular telephone to connect your latop to an internet service provider (ISP).

    Regarding Dyanmic IP’s:

    It’s hard to run an FTP Server on a dynamic IP.

    In this case, everytime your router renew’s it’s WAN IP address, the FTP connection settings for your client (WS_FTP LE) will change.

    ISP’s generally lease dynamic IP addresses for 24 hours to 1 week.

    If you want to want to run an FTP server 24x7x365, I would recommend you approach your ISP for a static IP address.

    Best regards,

    Owen (otsoroke)

    #31361
    Anonymous
    Participant

    Actually, the problem seems more complex than that. This same group of people have no trouble connecting to this Cerberus ftp server using cable modem-based internet providers(Cox) or using AOL dialup.

    #31362
    otsoroke
    Participant

    Roj,

    Could you please post the logs from your WS_FTP LE client with the connection errors.

    Regards,

    Owen (otsoroke)

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