Could not authenticate Native user ” : No user specified

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  • #30826
    joshua89m
    Participant

    Were are currently in the process of letting our users connect through FTP. We seem to be getting a strange error

    which looks like the user’s username is getting lost along the way. We are currently using Filezilla with no problem, while our clients are using

    PowerSchool and Genesis… Does anyone have any insight on this??

    (Username and IP has been changed…)

    Thanks

    [279] Incoming connection request on FTP interface 0 at 10.178.1.19

    [279] FTP connection request accepted from 51.203.237.214

    [279] USER HIBUser

    [279] 530 Secure connection required

    [279] PASS ***********

    [279] Could not authenticate Native user ” : No user specified

    [279] 530 Not logged in. Username/password incorrect, user disabled, or user logged in too many times

    [279] The client closed the connection

    [279] Connection terminated

    #37579
    pacman
    Participant

    If it’s working on Filezilla. I would lean towards a buggy client.

    I would suggest submitting a support request so that they could take a closer look at your logfile.

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