Directory timeout (clientside) w/ open ports (serverside)

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  • #30058
    devoidlotus
    Participant

    I am trying to get this thing to work but its not budging.

    I have set the listen FTP port to 500 (opened in router)

    I have PASV opened and forwarded

    I also left port 21 open aswell eventhough i dont use it

    What happens is that the client can connect to the server but it doesnt give them a directory it returns “mlsd connection timed out” ON THE CLIENT SIDE

    however if I DMZ they can see the directory

    are there any other ports that i need to open other than 500 (FTP Listen), 11000-12000 (PASV), 21.

    I am using windows 7 x64 and Cerberus 4.0.4.3 Pro

    Here is the last part of the log that shows on my side when the client gets the timeout

    Code:

    [2010-08-30 21:18:10]:COMMAND [ 16] – MLSD
    [2010-08-30 21:19:42]: WARN [ 16] – Timeout while waiting for connection
    [2010-08-30 21:19:42]: ERROR [ 16] – Unable to accept passive connection
    [2010-08-30 21:19:42]:SUGGEST [ 16] – For help see http://www.cerberusftp.com/faq/initialsetup.htm#Q3
    [2010-08-30 21:19:42]: REPLY [ 16] – 425 Unable to open the data connection

    PS: I dont use SSL/TLS or any other secured FTP interface. I dont need them.

    Thank you in Advance for any help provided

    #35894
    imported_Serin
    Participant

    Hello,

    Does the Cerberus FTP Server PASV port range match the port range in the router? Do you have WAN IP auto-detection enabled?

    If you’ve followed the above and are still having problems, try this:

    http://www.cerberusftp.com/faq/troubleshooting.html#Q3

    Specifically, follow the Steps to Resolve section

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