Help: Data Request is not for client and server-to-server transfers are disabled

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  • #30784
    GordianNetworks
    Participant

    I am getting the following error, and need to get this fixed. Thanks in advanced for any help.

    2016/09/12 09:58:54 [6] Incoming connection request on FTP interface 0 at 10.11.12.30

    2016/09/12 09:58:54 [6] FTP connection request accepted from 72.215.207.9

    2016/09/12 09:58:54 [6] AUTH TLS

    2016/09/12 09:58:54 [6] 234 Authentication method accepted

    2016/09/12 09:58:55 [6] SSL connection using TLSv1.0 (DHE-RSA-AES256-SHA), 256 bit encryption

    2016/09/12 09:58:55 [6] SSL connection established

    2016/09/12 09:58:55 [6] PBSZ 0

    2016/09/12 09:58:55 [6] 200 PBSZ=0

    2016/09/12 09:58:55 [6] USER elaine

    2016/09/12 09:58:55 [6] 331 User elaine, password please

    2016/09/12 09:58:55 [6] PASS ***********

    2016/09/12 09:58:55 [6] Native user ‘elaine’ authenticated

    2016/09/12 09:58:55 [6] [elaine] 230 Password Ok, User logged in

    2016/09/12 09:58:55 [6] [elaine] TYPE I

    2016/09/12 09:58:55 [6] [elaine] 200 Type Binary

    2016/09/12 09:58:55 [6] [elaine] PROT P

    2016/09/12 09:58:55 [6] [elaine] 200 PROT P OK, data channel will be secured

    2016/09/12 09:58:55 [6] [elaine] PORT 10,0,0,250,195,141

    2016/09/12 09:58:55 [6] Data request is not for client and server-to-server transfers are disabled

    2016/09/12 09:58:55 [6] [elaine] 500 Port command invalid

    2016/09/12 09:58:55 [6] [elaine] DELE admin@thealtkey.com_20160912_103813.pdf

    2016/09/12 09:58:55 [6] [elaine] 500 User does not have permission

    2016/09/12 09:58:55 [6] [elaine] QUIT

    2016/09/12 09:58:55 [6] Connection terminated

    #37507
    pacman
    Participant

    In this case It looks like the PORT command is getting rejected in this case because the client is providing a different IP address in their PORT request than the connection originated from.

    There is an option on the Advanced page of the Server Manager called “Deny FXP Transfers” that is checked by default. You can uncheck it to allow different IPs to be specified for the PORT command that the IP of the originating connection.

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