One Client System Won’t Complete Connection

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  • #30203
    MrGadget
    Participant

    I am able to connect to my FTP server from different systems, but not from one (I have connected in the past, but can’t now). I can see on the log page that the system is hitting the server, but this is what happens every time:

    2012/01/02 15:02:43

    [30] Incoming connection request on FTP interface 0 at 192.168.0.181

    2012/01/02 15:02:43 [30] FTP connection request accepted from 2X.XXX.XXX.XX2

    2012/01/02 15:02:43

    [30] USER Trexxx

    2012/01/02 15:02:43

    [30] 331 User Trexxx, password please

    2012/01/02 15:02:43

    [30] PASS ***********

    2012/01/02 15:02:43

    [30] Native user ‘Trexxxr’ authenticated

    2012/01/02 15:02:43

    [30] 230 Password Ok, User logged in – This is an UNLICENSED copy of Cerberus FTP Server Personal edition

    2012/01/02 15:02:43

    [30] CLNT FileZilla

    2012/01/02 15:02:43

    [30] 200 Command okay

    2012/01/02 15:02:43

    [30] OPTS UTF8 ON

    2012/01/02 15:02:43

    [30] 220 UTF8 support on

    2012/01/02 15:02:43

    [30] PWD

    2012/01/02 15:02:43

    [30] 257 “/” is the current directory

    2012/01/02 15:02:43

    [30] TYPE I

    2012/01/02 15:02:43

    [30] 200 Type Binary

    2012/01/02 15:02:43

    [30] PASV

    2012/01/02 15:02:43

    [30] 227 Entering Passive Mode (7X,XXX,XX,XX6,43,129)

    2012/01/02 15:03:04

    [30] Closing connection: An existing connection was forcibly closed by the remote host.

    2012/01/02 15:03:04

    [30] Connection terminated

    It happens again and again – and the folder/files never appear on the client. From other client systems the connection is instantaneous. Any suggestions?

    TIA

    #36338
    MrGadget
    Participant

    This is what I am seeing on the client side:

    Status: Connecting to 7x.xxx.xx.xxx:21…

    Status: Connection established, waiting for welcome message…

    Response: 220-Cerberus FTP Server – Personal Edition

    Response: 220-This is the UNLICENSED personal edition and may be used for home, personal use only

    Response: 220 Hey There!

    Command: USER RCY

    Response: 331 User RCY, password please

    Command: PASS ********

    Response: 230 Password Ok, User logged in – This is an UNLICENSED copy of Cerberus FTP Server Personal edition

    Command: CLNT FileZilla

    Response: 200 Command okay

    Command: OPTS UTF8 ON

    Response: 220 UTF8 support on

    Status: Connected

    Status: Retrieving directory listing…

    Command: PWD

    Response: 257 “/” is the current directory

    Command: TYPE I

    Response: 200 Type Binary

    Command: PASV

    Error: Connection timed out

    Error: Failed to retrieve directory listing

    #36339
    imported_Serin
    Participant

    Hello,

    It looks like a common passive mode FTP problem. Have you forwarded the passive port range from your router to Cerberus?

    Here are instructions:

    http://www.cerberusftp.com/support/faq/initialsetup.htm#Q2

    If that doesn’t work, then you might need to use your internal IP address for passive mode instead of your public IP. Try this fix:

    http://www.cerberusftp.com/support/faq/troubleshooting.html#Q3

    #36340
    MrGadget
    Participant

    Thanks, Serin,

    Specifying the PASV IP address did the trick!

    ~by

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