Unable to retrieve server summary configuration – After update

Home Forums General Report a Bug Unable to retrieve server summary configuration – After update

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  • #30724
    Jeroen
    Participant

    Hello,

    After updating my server from 8.0.0.4 to 8.0.0.7 I receive the following error message:

    2016/03/02 13:46:32 Unable to retrieve server summary configuration

    The Summery page is empty and the Events and Reports are not working anymore. Events and Reports are showing a HTTP error 404 page not found.

    I tried to reinstall the software but with no luck.

    Do you know how to fix this?

    Thanks in advance.

    #37387
    imported_Serin
    Participant

    Hello,

    Can you submit a quick support request?

    https://support.cerberusftp.com/hc/en-us/requests/new

    I would like to do a quick remote support session to see if I can narrow down this issue. I’ve had a few other users report the same problem.

    I’ll send you the support tool link when I see your request.

    #37388
    imported_Serin
    Participant

    Fixed in 8.0.0.9.

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