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  • February 2, 2016 at 7:40 pm in reply to: Password reset request #37296
    a_cerberus_user
    Participant

    Some users prefer to use an FTP client instead of a browser, and I thought that it might be useful to be able to remind them as well.

    So in a situation where a strictly-FTP-client user forgets their password, they wouldn’t have been given the reminder while they were able to log in, and in turn not be able to access the web UI to reset their password or configure the security questions.

    Not sure if that’s possible or makes any sense, just a thought.

    February 2, 2016 at 6:31 pm in reply to: Password reset request #37294
    a_cerberus_user
    Participant

    Thanks – is there any plan to apply this to the SFTP interface as well (assuming it’s a password based account)?

    February 2, 2016 at 3:58 pm in reply to: Password reset request #37293
    a_cerberus_user
    Participant

    Testing an upgrade from 7.0.10.1 -> 8.0.0.5, looks like it doesn’t automatically enforce the security questions being answered.

    Can you please point out where the setting is? I wasn’t able to find it in the 8.0 doc.

    Thanks!

    June 12, 2015 at 4:53 pm in reply to: version 7.0.8.2 release notes #37164
    a_cerberus_user
    Participant

    I see them now, thanks!

    June 3, 2015 at 3:26 pm in reply to: Question regarding multiple accesses #37150
    a_cerberus_user
    Participant

    Thanks for clarifying!

    August 14, 2014 at 10:38 am in reply to: Changing IP of SMTP server #36946
    a_cerberus_user
    Participant

    Thank you!

    April 28, 2014 at 3:00 pm in reply to: SOAP to get a user’s last login date #36849
    a_cerberus_user
    Participant

    Hmm no luck so far. But I can’t say with any certainty that it’s not my fault as I am not that well versed with WSDL/XSD in a dotNet framework.

    I appreciate the responsiveness of the Cerberus team in catering to peoples’ wishes posted on this forum. If it’s a question of waiting for a future release that might feature this, I have no complaint at all.

    April 25, 2014 at 4:56 pm in reply to: SOAP to get a user’s last login date #36848
    a_cerberus_user
    Participant

    Thanks I will do that. I eyeballed the latest from the site didn’t see anything different, but that doesn’t mean they aren’t updated! :)

    April 23, 2014 at 4:34 pm in reply to: SOAP to get a user’s last login date #36846
    a_cerberus_user
    Participant

    That’s great thanks.

    I’ve had a look and am having some trouble implementing this. I take it it’s not part of GetUserInformationResponse?

    Thanks again.

    April 17, 2014 at 3:06 pm in reply to: Gateway/Proxy for a DMZ/production architecture? #36509
    a_cerberus_user
    Participant

    That’s understandable. Thanks for the update. :)

    April 11, 2014 at 3:14 pm in reply to: SOAP to get a user’s last login date #36844
    a_cerberus_user
    Participant

    Excellent, thanks!

    That makes perfect sense they they would be GETs only. :D

    March 3, 2014 at 4:14 pm in reply to: Cloning without last login date? #36816
    a_cerberus_user
    Participant

    I appreciate the quick turnaround, thanks!

    February 11, 2014 at 3:20 pm in reply to: Inactive User Lockout #36504
    a_cerberus_user
    Participant

    Many thanks for the fast response and consideration.

    Regarding the interval, once I have a chance to upgrade to v6.0.6.1 (or later) I will confirm the behavior and open a support case if necessary.

    February 10, 2014 at 5:05 pm in reply to: Inactive User Lockout #36502
    a_cerberus_user
    Participant

    I see that this feature has been made available, which is most useful, thanks. I’ve run this and it has helped me immensely.

    Would it be possible to modify this to specify which accounts or groups that it affects? An example might be:

    Certain employees are not subject to inactivity lockout but other account groups are.

    I also noticed that it seems to run once. Is it at all possible to modify this so that it runs on a constant basis, or perhaps on a schedule?

    Thanks again.

    May 7, 2013 at 7:42 pm in reply to: Delayed account changes #36703
    a_cerberus_user
    Participant

    Yes – I was hitting the ‘Save’ button and closing the management interface.

    We have two installations, so I can test for the behavior on the other one. If only one of the two is exhibiting the issue I’ll compare the two configs for any evidence.

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