[solved]Max Share Duration problem

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wawa
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Posts: 16
Joined: Thu Dec 07, 2017 9:13 am

[solved]Max Share Duration problem

Post by wawa » Wed Apr 04, 2018 10:18 am

hello

i have a probleme with the "Maximum Share Duration".
https://www.cerberusftp.com/support/hel ... -settings/

Defaut Share Duration works, but not Maximum Share Duration.
when i want to put a date I have a red sign !

my configuration is : defaut : 24 / Max : 96
Last edited by wawa on Wed Apr 11, 2018 8:12 am, edited 1 time in total.

pacman
Senior User
Posts: 187
Joined: Thu Apr 28, 2016 1:54 pm

Re: Max Share Duration problem

Post by pacman » Wed Apr 04, 2018 3:56 pm

Hi,

Could you post a screenshot of what you are seeing?

Thanks

wawa
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Posts: 16
Joined: Thu Dec 07, 2017 9:13 am

Re: Max Share Duration problem

Post by wawa » Thu Apr 05, 2018 3:22 am


pacman
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Posts: 187
Joined: Thu Apr 28, 2016 1:54 pm

Re: Max Share Duration problem

Post by pacman » Thu Apr 05, 2018 11:58 am

Interesting, I'm not having luck duplicating your issue just yet.
Just to make sure can I also see a screenshot of your public shares settings? (Users>Public Shares)

wawa
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Posts: 16
Joined: Thu Dec 07, 2017 9:13 am

Re: Max Share Duration problem

Post by wawa » Fri Apr 06, 2018 3:52 am


pacman
Senior User
Posts: 187
Joined: Thu Apr 28, 2016 1:54 pm

Re: Max Share Duration problem

Post by pacman » Mon Apr 09, 2018 3:50 pm

I know that our time zones are off but I would like to see this in action. I can't reproduce this problem at all.
Could you submit a support request, so that we could see if we could schedule some time to do a quick remote session?

https://support.cerberusftp.com/hc/en-us/requests/new

wawa
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Posts: 16
Joined: Thu Dec 07, 2017 9:13 am

Re: Max Share Duration problem

Post by wawa » Wed Apr 11, 2018 7:59 am

ok ;)

wawa
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Posts: 16
Joined: Thu Dec 07, 2017 9:13 am

Re: Max Share Duration problem

Post by wawa » Wed Apr 11, 2018 8:12 am

solved with the 9.05 :mrgreen:

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