[resolved] Your administrator has not setup email support

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smithrw
User
Posts: 18
Joined: Tue Dec 13, 2016 6:46 pm

[resolved] Your administrator has not setup email support

Post by smithrw » Tue May 08, 2018 8:43 pm

I've configured the SMTP server and tested it both from the Web Admin Panel and the GUI interface. I receive the test messages without problem. However, when I go through the HTTPS regular user interface, upload a file, and attempt to e-mail it, I get the error message "Your administrator has not setup email support". I've restarted the service twice.

Installed version is 9.0.5.3 Enterprise.

Please advise.
Last edited by smithrw on Wed May 09, 2018 3:50 pm, edited 1 time in total.

pacman
Senior User
Posts: 187
Joined: Thu Apr 28, 2016 1:54 pm

Re: Your administrator has not setup email support

Post by pacman » Wed May 09, 2018 12:30 pm

Do you see anything in the Cerberus log that corresponds to the error message?

smithrw
User
Posts: 18
Joined: Tue Dec 13, 2016 6:46 pm

Re: Your administrator has not setup email support

Post by smithrw » Wed May 09, 2018 3:16 pm

Well... after a FULL reboot and not just a service restart it seems to be working. I just sent a test email with a link to a file.

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