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email notifications

Posted: Fri Feb 03, 2017 7:54 am
by markvdb
Hello,

I'm using Cerberus FTP a couple of years now.
Meanwhile we have delegated managing user accounts to our sales department.
They would benefit greatly by adding an e-mail notification feature to resetting (customer) passwords.
In other words add functionality, so when they reset a password, a notification including the password is sent to our customer.
Or, preferred, a password-reset link is send to our customer (so no passwords are sent in cleartext).

The password-reset function in the webinterface does not work (in version 8.0.10.0 says the account cannot be found, however it exists).

Best regards,

Mark

Re: email notifications

Posted: Fri Feb 03, 2017 3:08 pm
by pacman
The password-reset function in the webinterface does not work (in version 8.0.10.0 says the account cannot be found, however it exists).

Could you submit a support request for this? I would like to troubleshoot this further.
https://support.cerberusftp.com/hc/en-us/requests/new