Cerberus hangs with one connection stille active

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HarryD
New User
Posts: 7
Joined: Fri Apr 28, 2006 3:39 am

Cerberus hangs with one connection stille active

Post by HarryD » Fri Apr 28, 2006 4:13 am

I've seen this once: one user accessing the server, downloading something, then timing out. One connection did not time out and was reported active even though there was no activity. The Cerberus window did not update after getting focus (Part of it was white-toolbars, menu bar). Attempting to close Cerberus resulted in an error and Windows XP offering to send a report to Microsoft because of errors when attempting to end a program.

This is all the detail I can provide at this time.

FHoffmann
Posts: 2
Joined: Fri May 19, 2006 2:53 am

Unable to terminat user connection

Post by FHoffmann » Fri May 19, 2006 3:19 am

Hi,
I'm using release 2.32, and have the same problem.

Sometimes an updateing engine of McAfee's antivus software seems to hang on one of the files.
The client maschine keeps hanging in download progress, and cerberus server console shows the station in connetcions tab as in progress.

I've tried to click on the connection and use "terminate user" to disconnect the hanging client, but nothing happens.

The only chance is to drop FTP-Server, but one have to use task manager when configured as a service, because the server doesn't terminate !!

I would consider this as a bug which will hopefully fixed in a next release.

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