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Upgrade from 8.0.0.4 to 8.0.0.5 and failed

Posted: Fri Jan 29, 2016 4:49 pm
by pwilcox@cbac.com
We get the message Service 'Cerberus FTP Server' (Cerberus FTP Server) failed to start. Verity that yo have sufficient privileges to start system services. We are local admin so that is right. I have made sure the folder we have full admin rights. I have tried to make a local user with admin rights and see if they could start the service. I tried to open CerberusGUI.exe and I get the error can't start b/c MSVCR100.dll is missing from your computer. OS Server 2012R2 Standard.

Re: Upgrade from 8.0.0.4 to 8.0.0.5 and failed

Posted: Fri Jan 29, 2016 4:54 pm
by xter
Same with 2008R2

Re: Upgrade from 8.0.0.4 to 8.0.0.5 and failed

Posted: Fri Jan 29, 2016 5:18 pm
by pwilcox@cbac.com
They have realized the issue with me ..

Download and install this version 64 bit or 32 bit mine was 64... So I downloaded this :

https://www.microsoft.com/en-us/downloa ... x?id=13523

Re: Upgrade from 8.0.0.4 to 8.0.0.5 and failed

Posted: Fri Jan 29, 2016 5:25 pm
by xter
Thanks, works nicely

Re: Upgrade from 8.0.0.4 to 8.0.0.5 and failed

Posted: Fri Jan 29, 2016 5:32 pm
by pwilcox@cbac.com
Your welcome they are fixing the installer also as we speak.

Re: Upgrade from 8.0.0.4 to 8.0.0.5 and failed

Posted: Tue Feb 02, 2016 1:01 pm
by Serin
We're sorry about this issue. We got it fixed a few hours after release. One of our updated DLLs got linked to the wrong version of a library.