Some videos don´t play in the browser(mp4).

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ramonoliveira
Posts: 1
Joined: Tue Jul 05, 2016 9:12 am

Some videos don´t play in the browser(mp4).

Post by ramonoliveira » Tue Jul 05, 2016 10:03 am

Some files (mp4) do not open your browser, a message appears stating that the corrumpido file, but the file is not corrumpido.
If you download, the file opens normally, but I need to play in the browser.
Use the trial version 8.0.3.0

In Portuguese:
Alguns arquivos(mp4) não abrem no navegador, aparece uma mensagem informando que o arquivo corrumpido, mas o arquivo não está corrumpido.
Se fizer o download, o arquivo abre normalmente, mas eu preciso tocar no navegador.
Uso a versão trial 8.0.3.0

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Serin
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Re: Some videos don´t play in the browser(mp4).

Post by Serin » Thu Jul 07, 2016 11:09 pm

Hello,

Please submit a support request and include an example video file that has this problem.

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