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When clients transfer large files over 1 GB. File transfer sessions are being terminated by the Cerberus FTP server. Session is being terminated if file transfer is done through SFTP or web client. idle timeout is set to 10 minutes and web client idle session 2 hours.
- Site Administrator
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- Joined: Sat Jan 01, 2005 6:57 pm
- Location: United States
Please submit a support request and include a Cerberus log file showing the client logging in, transferring the file, and the issue.
what we find interesting is that this issue has stopped happening after we restarted the Cerberus SFTP server and installed the latest update to 184.108.40.206 at least for the short term. it will be interesting to see if this issue comes back after a day or so. No changes to settings were done before or after the upgrade.
We have not found any instance of this issue happening again in our environment since the application was restarted and Cerberus SFTP upgraded to the 8.0.10.X or 8.0.11.X