License code out_of_range

Questions dealing with specific FTP clients and Cerberus FTP Server.
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ecaswell
Posts: 1
Joined: Mon Nov 26, 2012 11:04 am

License code out_of_range

Post by ecaswell » Tue Nov 27, 2012 12:54 pm

I have purchased a license for Cerberus FTP Server Personal. When I try to enter the license it gives me the following error "License code out_of_range. ANy help would be appreciated.

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Serin
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Joined: Sat Jan 01, 2005 6:57 pm
Location: United States
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Re: License code out_of_range

Post by Serin » Wed Nov 28, 2012 9:33 am

Hello,

Am email client will sometimes distort the license key encoding. I've send you an email with your license key attached as a separate file.

bdkizer
Posts: 2
Joined: Fri Oct 24, 2014 5:55 pm

Re: License code out_of_range

Post by bdkizer » Fri Oct 24, 2014 6:06 pm

I recently received my code and when I enter it, I get the message License code_out_of_range. Any help that can be provided would be greatly appreciated.

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Serin
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Joined: Sat Jan 01, 2005 6:57 pm
Location: United States
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Re: License code out_of_range

Post by Serin » Sun Oct 26, 2014 7:15 pm

That's usually a result of your email client distorting the license key. Contact support and they will send you a text file with your key that should resolve the problem.

pclowes
Posts: 1
Joined: Tue Dec 13, 2016 1:14 am

Re: License code out_of_range

Post by pclowes » Tue Dec 13, 2016 2:56 am

I copied and pasted into notepad++, then on the server opened in Windows notepad and got the out of range error.
When I opened it on the server using notepad++ again it pasted okay

pacman
Senior User
Posts: 187
Joined: Thu Apr 28, 2016 1:54 pm

Re: License code out_of_range

Post by pacman » Thu Mar 22, 2018 12:26 pm

That's usually a result of your email client distorting the license key. Contact support and they will send you a text file with your key that should resolve the problem.

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