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License code out_of_range

Posted: Tue Nov 27, 2012 12:54 pm
by ecaswell
I have purchased a license for Cerberus FTP Server Personal. When I try to enter the license it gives me the following error "License code out_of_range. ANy help would be appreciated.

Re: License code out_of_range

Posted: Wed Nov 28, 2012 9:33 am
by Serin
Hello,

Am email client will sometimes distort the license key encoding. I've send you an email with your license key attached as a separate file.

Re: License code out_of_range

Posted: Fri Oct 24, 2014 6:06 pm
by bdkizer
I recently received my code and when I enter it, I get the message License code_out_of_range. Any help that can be provided would be greatly appreciated.

Re: License code out_of_range

Posted: Sun Oct 26, 2014 7:15 pm
by Serin
That's usually a result of your email client distorting the license key. Contact support and they will send you a text file with your key that should resolve the problem.

Re: License code out_of_range

Posted: Tue Dec 13, 2016 2:56 am
by pclowes
I copied and pasted into notepad++, then on the server opened in Windows notepad and got the out of range error.
When I opened it on the server using notepad++ again it pasted okay

Re: License code out_of_range

Posted: Thu Mar 22, 2018 12:26 pm
by pacman
That's usually a result of your email client distorting the license key. Contact support and they will send you a text file with your key that should resolve the problem.