Clients cant download files.

This forum is for anyone experiencing problems related to their firewall settings. More specifically, anyone experiecing connection issues should take a look at this forum.
dr_matrix

Clients cant download files.

Post by dr_matrix » Mon Oct 25, 2004 8:13 am

hello
all client users cant download from my ftp server.
i put the pc the server is running on into the dmz of my router built-in firewall so it shouldnt be kind of firewallproblem.
do client users also have to configure their firewall so they can download?
probably not...

the OS on this computer is win98 but that shouldnt make any difference i thing.

could someone help please, i need a working ftp server

greetz

Guest

Post by Guest » Mon Oct 25, 2004 8:17 am

some specification: they CAN download files but they all contain no data

the filesize is always 0 kb

greetz

dr_matrix

Post by dr_matrix » Mon Oct 25, 2004 8:17 am

some specification: they CAN download files but they all contain no data

the filesize is always 0 kb

greetz

Mush

same prob

Post by Mush » Tue Oct 26, 2004 11:06 am

Using CuteFTP client.

Mush

Post by Mush » Tue Oct 26, 2004 11:09 am

Sorry.

I having same prob. Client using CuteFTP, can upload no problem but downloading leaves a 0Kb file on client and then opens up multiple download attempts on server eventually hanging the server.

Anyone with a solution? (soz, was intending to search for solutions but this thread is the exact same prob as mine)

Many thanks!

Mush

renke
Experienced User
Posts: 63
Joined: Fri Apr 16, 2004 4:31 am
Location: Old Europe ;-)

Post by renke » Wed Oct 27, 2004 12:02 pm

did you try any other clients? the free smart-ftp works fine

Mush

Post by Mush » Thu Oct 28, 2004 3:36 am

Yes, tried IE Browser and a DOS FTP session but get best results with CuteFTP 6 Professional.

I want to use CuteFTP, surely it is something I am doing wrong or haven't set up correctly that won't let me DL files from the server?

It DL's small files without a problem, its the large files it struggles with. The server will begin transfer, hang on 30%, then create a new transfer. Again and again until server hangs and client only has a 0Kb file recv'd. :/

Any input much appreciated!

Kind Regards
Mush

renke
Experienced User
Posts: 63
Joined: Fri Apr 16, 2004 4:31 am
Location: Old Europe ;-)

Post by renke » Thu Oct 28, 2004 5:52 am

i can't verify your problem.

i tried cuteftp pro 6.0 (only dl on localhost but ...) and the transfer of a 700mb-file works without failures.

log cuteFTP:
STATUS:> Transferring file "/test/trailer, 3d & schnickschnack/gerhard polt/gpolt3.MPG"...
COMMAND:> TYPE I
200 Type Binary
COMMAND:> PASV
421 PASV command failed
STATUS:> PASV failed, trying PORT.
// this failure happens sometimes with different client

COMMAND:> PORT xx,xx,171,79,15,79
200 Port command received
COMMAND:> RETR gpolt3.MPG
150 Opening data connection
226 Transfer complete
STATUS:> Transfer complete.
COMMAND:> PASV
227 Entering Passive Mode (xx,xx,171,79,5,59)
COMMAND:> LIST
STATUS:> Connecting FTP data socket xx.xx.171.79:1339...
150 Opening data connection
226 Transfer complete




greetings, renke

cbs

Unable to download with Ver.2.22

Post by cbs » Fri Oct 29, 2004 2:14 am

Some people reported that DL with CuteFTP works.
I am using WS_FTPLE and I get the same error problem...
DL fails and I get 0KB file on my folder.
Did not have this problem when I upgrded to ver.2.11 Beta 2.
Is it problem with ver.2.22 or did I miss to change some settings?

spaltd
User
Posts: 20
Joined: Fri Oct 29, 2004 1:20 pm
Location: Virginia Beach

I just installed to test out

Post by spaltd » Fri Oct 29, 2004 1:25 pm

I'm having the same problem, only I can't even get downloads with an FTP client.

I can download files with IE, but they're all 0kb.

you guys get anywhere with this yet?

spaltd
User
Posts: 20
Joined: Fri Oct 29, 2004 1:20 pm
Location: Virginia Beach

Post by spaltd » Fri Oct 29, 2004 2:51 pm

turns out my problem was due to the Optimize File Sending in the Server Manager >> Advanced section.

unchecked this and everything works fine now.

hope this helps.

Damian_Burrin

WS_FTP_PRO

Post by Damian_Burrin » Sun Oct 31, 2004 9:48 am

I can confirm this problem, I've got Cerberus running on my win 98 lappy on the red side of my firewall with a portfoward to it.

When connecting wth WSFTP PRO & LE upload A-ok download 0byte fail.

Again if you deselect the use optimized file sending in the advanced section this fixes the problem.

Might be worth on future versions to have this deselected by default and turn it on as an option.

Though I supose people don't support 98 anymore so anything above should be fine.

spaltd
User
Posts: 20
Joined: Fri Oct 29, 2004 1:20 pm
Location: Virginia Beach

Post by spaltd » Sun Oct 31, 2004 8:56 pm

well, just to clarify, my setup was on NT 4.0 and access problems were from W2k Pro.

haven't had a chance to read up yet on the optimized file send feature, so I'm not really sure what's it for.

quasar276

could not download at all...

Post by quasar276 » Sat Jan 22, 2005 6:03 am

removing optimized file sending:

it works like a charm!!
Even though it's 'for NT' it does make a difference (running win98se).
Thanks a lot, I had really given it up!

Guest

Post by Guest » Sun Jan 30, 2005 7:01 pm

spaltd wrote:turns out my problem was due to the Optimize File Sending in the Server Manager >> Advanced section.

unchecked this and everything works fine now.

hope this helps.
true, thanks a lot

Post Reply