Contact Us

Email Sales and Support

For Cerberus sales-related inquiries, purchase orders, or purchase order price quotes.

Sales Questions

Service Agreement Expiration
Refunds
Copy of License Keys

Request a Quote

New Licenses
Renewals
Upgrades (Edition to Edition)
Reseller Pricing

Support Request

Get in touch with a Cerberus File Transfer Professional for assistance with Cerberus FTP Server.

Give us a Call at
(US) +1 (703) 372-9750

Email and Phone support for Cerberus is available during normal business hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.

Cerberus is closed on the following United States holidays:

Holiday List

New Year's Day - January 1
Martin Luther King Day - Third Monday of January
President's Day - Third Monday in February
Memorial Day - Last Monday in May
US Independence Day - July 4
Labor Day - First Monday in September
Veterans Day - November 11
Thanksgiving - Fourth Thursday in November
Christmas - December 25

When a holiday falls on Saturday, we close the preceding Friday. When a holiday falls on Sunday, we close the following Monday.

Other Support Services

You might also find the answer to your support issue by scanning the online User's Manual, our Frequently Asked Questions list, or our online Forums.

Feedback

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