Industry-Leading Support
- 24/7/365 severity 1 support available with our Enterprise Plus edition
- In-house US-based support engineers with years of experience
- Upgrade & migration planning to help you transition from another provider
Secure File Transfer Trusted by Thousands of Companies Around the World
In-House Support Packages
Our 100% in-house support team takes pride in responding to and resolving every issue our customers raise. You’ll see that pride reflected in our five-star ratings across review sites like Capterra and G2.
- Professional & Enterprise Edition: 9-5, M-F email and phone support (U.S. Eastern time)
- Enterprise Plus: 24/7/365 severity 1 support with available remote support
Continual Improvement
Cerberus is constantly improving based on customer feedback. Have a feature request? Tell us here!
Multiple Support Channels
Each edition comes with tailored support levels and channels to help you make the most of your software
Resources
We pride ourselves on world-class support, starting before you ever purchase a license. You can review some of Cerberus FTP Server’s secure file transfer resources here.
Full Feature List
Protocols
FTP, FTP/S, SFTP, SCP, HTTP/S
Transfer Security
SSH, SSL, FIPS 140-2
MFT Automation
Event, Alert & Sync Tools
Environment
Windows Server, Cloud & Virtual
Access Protection
IP, User & Protocol Restriction Tools
Account Management
AD, LDAP, 2FA, SSO & More
Auditing and Reporting
File Access, User & Admin Logging
Administration Tools
API, Sync Manager, & Other Tools
Reviews
Cerberus FTP Server is trusted by thousands of customers all over the world. Read what just a few of them have to say below.
“Our users have found Cerberus to be straightforward. We have handled many service tickets over the past three years, and Cerberus has had the least number of issues, by far.”
“We’ve been using Cerberus for at least five years, and it’s been awesome. Everything’s been very simple and easy, and we haven’t come across any limitations. It always just seems to work.”
“It’s not designed to be complicated, and it doesn’t need to be managed. I can hire someone new and they can be up to speed in minutes. Everyone on the team loves it.”
Download Now
We offer a 25 day trial of Cerberus FTP Server Enterprise edition.
Latest News
How to Secure an FTP or SFTP Server – 8 Essential Tips
Companies are a favorite target of today’s hackers, and one of the most common threat vectors is an organization’s file transfer system. To help you protect your business, we’ve put together these eight essential tips for securing an FTP or SFTP server. 1. Use strong...
Automate Cisco Unified Communications Manager (CUCM) Backup Using SFTP
In the new era of hybrid and remote work, Cisco Unified Computing System Manager (UCSM) and Cisco Unified Communications Manager (CUCM) have become even more critical administrative tools. The top two topics that the Cerberus support team receives regarding UCSM and...
Evaluating Methods to Securely Transfer Cisco Firmware Updates
The typical system administrator manages over 20 devices, and when it comes to network infrastructure there’s a good chance that those devices are made by Cisco. This ubiquity makes Cisco software and firmware updates a multi-day chore for many admins, and the volume...
