Industry-Leading Support

Cerberus FTP Server’s industry-leading support has earned us five-star reviews at G2Capterra, and more. Here’s why we’re the best file transfer software out there:

  • 24/7/365 severity 1 support available with our Enterprise Plus edition
  • In-house US-based support engineers with years of experience
  • Upgrade & migration planning to help you transition from another provider

Secure File Transfer Trusted by Thousands of Companies Around the World

A few of Cerberus FTP Server's customers

In-House Support Packages

Our 100% in-house support team takes pride in responding to and resolving every issue our customers raise. You’ll see that pride reflected in our five-star ratings across review sites like Capterra and G2.

Continual Improvement

Cerberus is constantly improving based on customer feedback. Have a feature request? Tell us here!

Multiple Support Channels

Each edition comes with tailored support levels and channels to help you make the most of your software 

Resources

We pride ourselves on world-class support, starting before you ever purchase a license. You can review some of Cerberus FTP Server’s secure file transfer resources here.

Full Feature List

Cerberus FTP Server HIPAA Compliance Icon

Protocols

FTP, FTP/S, SFTP, SCP, HTTP/S

Transfer Security

SSH, SSL, FIPS 140-2

MFT Automation

Event, Alert & Sync Tools

Cerberus FTP Server Automated File Transfer Event Manager Icon

Environment

Windows Server, Cloud & Virtual

Access Protection

IP, User & Protocol Restriction Tools

Account Management

AD, LDAP, 2FA, SSO & More

Auditing and Reporting

File Access, User & Admin Logging

Cerberus FTP Server Automated File Transfer Event Manager Icon

Administration Tools

API, Sync Manager, & Other Tools

Reviews

Cerberus FTP Server is trusted by thousands of customers all over the world. Read what just a few of them have to say below.

Cerberus FTP Server Five Star CNET Reviews
Cerberus FTP Server 5 Star G2 Reviews

“Our users have found Cerberus to be straightforward.  We have handled many service tickets over the past three years, and Cerberus has had the least number of issues, by far.”

James Fayson

IT Service Owner, PACE, OASIS, Duke Health Technology Solutions

“We’ve been using Cerberus for at least five years, and it’s been awesome. Everything’s been very simple and easy, and we haven’t come across any limitations. It always just seems to work.”

Jake Cloward

Support Manager, Companion Corporation

“It’s not designed to be complicated, and it doesn’t need to be managed. I can hire someone new and they can be up to speed in minutes. Everyone on the team loves it.”

Tim Klein

Systems Administrator, Netalytics/Methasoft

Download Now

We offer a 25 day trial of Cerberus FTP Server Enterprise edition.

Latest News

How to Secure an FTP or SFTP Server – 8 Essential Tips

Companies are a favorite target of today’s hackers, and one of the most common threat vectors is an organization’s file transfer system. To help you protect your business, we’ve put together these eight essential tips for securing an FTP or SFTP server. 1. Use strong...

Evaluating Methods to Securely Transfer Cisco Firmware Updates 

The typical system administrator manages over 20 devices, and when it comes to network infrastructure there’s a good chance that those devices are made by Cisco. This ubiquity makes Cisco software and firmware updates a multi-day chore for many admins, and the volume...