Features > Industry-Leading Support

Cerberus FTP Server

Industry-Leading Support

 

File transfer support that earns five-star reviews all over the web

In-House Support Packages

Our 100% in-house support team takes pride in responding to and resolving every issue our customers raise. You’ll see that pride reflected in our five-star ratings across review sites like Capterra and G2

 

Migration Support

Enjoy live help from our team when you transition from another file transfer solution

Continual Improvement

Cerberus is constantly improving based on customer feedback. Have a feature request? Tell us here!

Multiple Support Channels

Each edition comes with tailored support levels and channels to help you make the most of your software 

Resources

We pride ourselves on world-class support. You can review more information on our support and access other resources here.

Try Cerberus FTP Server free for 25 days

  • Live US-based phone & email support
  • Bulletproof reliability
  • Built for complete data control
  • Trouble-free enterprise deployment

Full Feature List

Cerberus FTP Server HIPAA Compliance Icon

Protocols

FTP, FTP/S, SFTP, SCP, HTTP/S

Advanced Security

SSH, SSL, FIPS 140-2

MFT Automation

Event, Alert & Sync Tools

Cerberus FTP Server Automated File Transfer Event Manager Icon

Environments

Windows Server, Cloud & Virtual

Access Protection

IP, User & Protocol Restriction Tools

Account Management

AD, LDAP, 2FA, SSO & More

Auditing and Reporting

File Access, User and Admin Logging

Cerberus FTP Server Automated File Transfer Event Manager Icon

Administration Tools

API, Sync Manager, & Other Tools

HTTPS Web Portal

Browser-Based Transfer from Any Device

Monitoring & Testing

Automated Network, Load and Access Testing

Regulatory Compliance

Auditing, Retention, & Encryption Tools

Cerberus FTP Server Automated File Transfer Event Manager Icon

Award-Winning Support

Phone, Email, & 24/7/365

Industry-Focused Solutions

Cerberus FTP Server supports a wide range of industry and professional needs. Enhance data security, streamline operations, and ensure compliance with regulations.

Uncompromising Commitment To Customer Satisfaction

Top rated FTP Server for over 20 years
Unwavering dedication to security and compliance
Consistent product updates and security patches
World-class, experienced, US-based support via phone or email
G2 Logo

G2

Stars

4.8 / 5

Capterra Logo

Capterra

Stars

4.8 / 5

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CNET Download

Stars

4.8 / 5

Recognized as an industry-leading secure FTP server

Trusted by Companies Like Yours

Uncompromising Customer Satisfaction

Latest News

Bulk Import of IP Addresses via CSV Files

Starting from version 2024.2.0, Cerberus FTP Server has introduced a new feature in the IP Firewall Management section under Firewall Controls > Country and IP Restrictions. This feature allows for the bulk import of IP Addresses and IP Address Ranges using CSV...

What is Managed File Transfer (MFT)?

By some estimates, 463 exabytes of data are created every day. That’s a lot of information for the world’s organizations to manage, and as they exchange ever-growing amounts of data at increasing frequencies, it can be hard for manual file transfer tools to keep up....

Navigating cloud-hosted FTP servers: A comprehensive overview

Over the last decade, cloud-based file transfer has become a heavily used process among many organizations. While cloud FTP solutions provide a good mix of flexibility, scalability and accessibility, they also offer a broad range of implementation options that are...

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