Features > Industry-Leading Support
Cerberus FTP Server
Industry-Leading Support
File transfer support that earns five-star reviews all over the web
In-House Support Packages
Our 100% in-house support team takes pride in responding to and resolving every issue our customers raise. You’ll see that pride reflected in our five-star ratings across review sites like Capterra and G2.
- Professional & Enterprise Edition: 9-5, M-F email and phone support (U.S. Eastern time)
- Enterprise Plus: 24/7/365 severity 1 support with available remote support
Migration Support
Enjoy live help from our team when you transition from another file transfer solution
Continual Improvement
Cerberus is constantly improving based on customer feedback. Have a feature request? Tell us here!
Multiple Support Channels
Each edition comes with tailored support levels and channels to help you make the most of your software
Resources
We pride ourselves on world-class support. You can review more information on our support and access other resources here.
Try Cerberus FTP Server free for 25 days
- Live US-based phone & email support
- Bulletproof reliability
- Built for complete data control
- Trouble-free enterprise deployment
Full Feature List
Protocols
FTP, FTP/S, SFTP, SCP, HTTP/S
Advanced Security
SSH, SSL, FIPS 140-2
MFT Automation
Event, Alert & Sync Tools
Environments
Windows Server, Cloud & Virtual
Access Protection
IP, User & Protocol Restriction Tools
Account Management
AD, LDAP, 2FA, SSO & More
Auditing and Reporting
File Access, User and Admin Logging
Administration Tools
API, Sync Manager, & Other Tools
HTTPS Web Portal
Browser-Based Transfer from Any Device
Monitoring & Testing
Automated Network, Load and Access Testing
Regulatory Compliance
Auditing, Retention, & Encryption Tools
Award-Winning Support
Phone, Email, & 24/7/365
Industry-Focused Solutions
Cerberus FTP Server supports a wide range of industry and professional needs. Enhance data security, streamline operations, and ensure compliance with regulations.
Uncompromising Commitment To Customer Satisfaction
G2
4.8 / 5
Capterra
4.8 / 5
CNET Download
4.8 / 5
Recognized as an industry-leading secure FTP server
Trusted by Companies Like Yours
Uncompromising Customer Satisfaction
Latest News
Common SFTP server issues: Solved
Maintaining SFTP servers requires addressing a few common issues that seem to crop up regularly. To help SFTP server administrators, we polled our support team on the most common SFTP server issues they see and the solutions below. 1. Connection issues Connection...
Essential SFTP utilities
SFTP servers rely on several layers of tools and sub-applications to securely authenticate users and deliver files. In this post, we’ll cover the three most common areas where your SFTP server will use third-party applications, and provide links to resources for those...
How will SFTP evolve in the future?
The Secure File Transfer Protocol (aka the SSH File Transfer Protocol, or SFTP) has become a foundational protocol of the internet since its invention in the late 1990s. And while its predecessor, FTP, will likely fade from usage in the near future, SFTP servers are...
Explore what Cerberus FTP Server can do for you
- 25 Day Free Trial
- No Credit Card Required
- Up and running in less than 15 mins