Please choose option 1 for pre-sales support.
Email and Phone support for Cerberus is available during normal business hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time. Cerberus is closed on the following United States holidays:
- New Year’s Day – January 1
- Martin Luther King Day – Third Monday of January
- President’s Day – Third Monday in February
- Company Holiday – May 20th, 2022
- Juneteenth Holiday – June 20th, 2022
- Memorial Day – Last Monday in May
- US Independence Day – July 4
- Company Holiday – September 2, 2022
- Labor Day – First Monday in September
- Veterans Day – November 11
- Thanksgiving – Fourth Thursday in November
- Company Holiday – Day after Thanksgiving – November 25th
- Christmas – December 25
When a holiday falls on Saturday, we close the preceding Friday. When a holiday falls on Sunday, we close the following Monday.
You might also find the answer to your support issue by scanning the online User’s Manual, our Frequently Asked Questions list, or our online Forums.
We would love to hear your thoughts about Cerberus FTP Server. Choose from one of the links below and leave us your feedback, or join our mailing list and receive announcements about major new releases or offers for Cerberus FTP Server.