Please choose option 1 for pre-sales support.
Email and Phone support for Cerberus is available during normal business hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
Cerberus is closed on the following United States holidays:
- New Year’s Day – January 1
- Martin Luther King Day – Third Monday of January
- President’s Day – Third Monday in February
- Memorial Day – Last Monday in May
- US Independence Day – July 4
- Labor Day – First Monday in September
- Veterans Day – November 11
- Thanksgiving – Fourth Thursday in November
- Company Holiday – Day after Thanksgiving (November 26th, 2021)
- Christmas – December 25
When a holiday falls on Saturday, we close the preceding Friday. When a holiday falls on Sunday, we close the following Monday.
You might also find the answer to your support issue by scanning the online User’s Manual, our Frequently Asked Questions list, or our online Forums.