Site Privacy Policy

Your Privacy is Very Important to Us

Cerberus, LLC places the highest importance upon maintaining your privacy when you use our Web site. Please read the following to learn more about our privacy policy. This privacy policy applies to the use of cerberusftp.com by consumers.

About our Site

This is the Web site of Cerberus, LLC. Our web address is: https://www.cerberusftp.com/

We can be reached via e-mail at here.

What information is collected from me?

We collect and store information that you provide to us at several points throughout the process of trialing and purchasing our software in order to provide you with the best possible service. The data we collect is below:

  • Your Name
  • Your Email Address
  • Your Company (this information is required for quote requests)
  • Your Job Title (if you provide us with this information)
  • Your Address (this information is required for quote requests)
  • Your Email Activity (opening and clicking on emails we send you)
  • Voluntarily supplied information such as survey information and/or on-site registrations
  • Payment information you provide, which is passed directly to our payment processor and not stored by Cerberus

In addition, we collect aggregate information on what web pages our web visitors browse and their behavior on those pages. This information is not personally identifiable.

Data Subject Requests

If you reside in the European Union and would like to submit a Data Subject Request under the General Data Protection Regulation, please click here to complete a request.

Cookies

We use cookies to:

  • Record session information, such as items that consumers add to their shopping cart.

If you do not want to receive e-mail from us in the future, please let us know by sending us an email at support@cerberusftp.com

Ad Servers

We do not partner with or have special relationships with any ad server companies with respect to advertisements on our site.

However:

  • Third party vendors, including Google, show our ads on sites on the internet.
  • Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website.
  • Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Changes & Corrections

Upon request we offer visitors the ability to have inaccuracies corrected in any personal information they have volunteered or in any communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending us an e-mail at the address listed above.

Policy Changes

Occasionally we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Data Security

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

We do not store credit card numbers used to purchase products from our online store.

Scope of This Privacy Policy

This privacy policy only applies to cerberusftp.com. The site contains links to sites operated and maintained by third parties over which we have absolutely no control. Please be aware that these sites may collect information about you, and operate according to their own privacy practices that may differ from this privacy policy. Remember that once you are outside the sites, any information you submit is outside of our control.

Questions or Concerns

If you have any questions about this privacy policy, you may contact us by sending us an e-mail at support@cerberusftp.com.