These are extraordinary times. We’re all concerned about COVID-19, and we’re all adjusting to a new normal. At Cerberus, that means we’ve taken our office entirely remote to ensure the safety and well-being of our staff. We’re checking in with each other regularly to make sure everyone is doing OK. We’re sharing photos of kids and home office pets and we’re over-communicating everything. And, as always, we’re hard at work developing the best Cerberus FTP Server possible.
We’re also aware that we are extremely lucky to be able to do this, on balance. It’s humbling. The weeks and months ahead will be difficult for everyone.
Our support team is operating on normal business hours (M-F 9am-5pm EDT) and there is no immediate impact to our business. We are here to assist you just as we’ve always been, and we will continue to do so.
The quickest way to reach us is by phone (703-372-9750). Other contact methods – including opening a support ticket online – can be found here.
We’re all in this together.
Please take care and be safe.
The Team at Cerberus